Delete in the app (fastest)
If you have the Bingi app installed:
- Open Bingi and go to Settings (the gear icon in the header).
- Tap Account.
- Tap Delete account, then type DELETE to confirm.
Your account and data are removed immediately, and you're signed out. This cannot be undone.
Delete by request
Don't have the app handy? Email support@bingi.me from the email address on your Bingi account and ask us to delete it. We verify the request against your account email and complete the deletion within 30 days (usually much sooner).
What gets deleted
Deleting your account permanently removes:
What happens to an active subscription
If you have a paid Bingi subscription when you delete your account, we cancel it so it will not renew, and you keep access until the end of the period you already paid for. Consistent with our Terms, we do not provide prorated refunds for unused time.
What we keep, and why
After deletion we retain only what the law requires or what is needed to protect against fraud and meet our tax and accounting obligations — for example, Stripe keeps its own record of past transactions as required by law, independent of Bingi. These records are not used to contact you or rebuild your account.
Questions
If anything about deleting your data is unclear, email support@bingi.me. See also our Privacy Policy.